Chrome River Updates

Chrome River Updates 
As you may have heard, U-M will be upgrading its expense reporting system to a new software solution called Chrome River, with a targeted go-live date of August 1, 2024. Concur, the university’s current expense reporting system, will be retired on September 30, 2024.

Here’s what you can look forward to:

  • No New Software to Learn: That’s right – you won’t need to spend any time learning Chrome River. The SSC staff is currently training extensively in Chrome River, ensuring that they are experts at creating expense reports.
  • Simple eForm Submission: A new straightforward eForm is in development to make the expense submission process quick and painless. **those departments that are utilizing Jacob’s Tool, OPS or the Administrative Application Suite, your expense information will continue to flow seamlessly to the SSC for processing.
  • Full Visibility: You will have the ability to track your expense report from the moment it’s created until the finish line.
  • Quality and Compliance Assurance: SSC T&E staff are subject matter experts when it comes to ensuring that university policy as well as other compliance requirements are followed in each report. This removes the burden of having to search for and interpret expense related policies.
  • Faster Processing: The reimbursement cycle should be faster, reducing back and forth with the Audit team and providing a more consistent approach to handling expense report creation.

What can you do now to prepare? Review training opportunities on the Chrome River project page and register for a session that works for you. Note: if you approve expenses as part of your role, you are required to take the Chrome River Expense Approver training (even if you have already completed it for Concur). For more information about the transition to Chrome River, please visit the project webpage, which is updated on a regular basis and features key announcements and an FAQ.